Terms of Use & Privacy

 

Welcome to e-rubber.gr. e-rubber.gr and its affiliates provide access to the e-rubber.gr website (the "website") and sell our products to you subject to the conditions set out on this page. The Website is a Greece-based website owned by A. & G. PERROS Co.

Please read these conditions carefully before using the e-rubber.gr website. By using the e-rubber.gr website, you signify your agreement to be bound by these conditions.

The information collected by the aforementioned entities when you register with us at the e-rubber.gr website is generally used to communicate with you and improve our services where possible, and specifically, to process payments or enable third parties to carry out technical or commercial supporting functions.

In addition to personal data such as name, e-mail address, delivery address, billing address, we also analyse data about participants in order to provide a safe shopping environment for all users. Examples of the data we may collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, password, computer and connection information such as browser type and version, your operating system and platform, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, products you viewed or searched for, your purchase history, personal preferences and any phone number recorded or used to call our customer services number. In using the Website you accept that your personal data may be used for such purposes.

We will not sell, distribute or disclose information about you or your personal usage of the Website without your express consent or unless required or permitted to do so by law.

Please note that we may provide links to other websites, which may not be governed by these Terms of Use & Privacy and you should view the respective Terms of Use & Privacy of those websites for further information.

Participants have the right to access their stored data, to rectify them if required and to object to the storage of their data for legitimate purposes. We would like to keep your information up-to-date, you may change any of the basic information we keep about you at any time.

In addition to the information which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small text files the Website can use to recognise repeat users and allow us to observe behaviour and compile aggregate data in order to improve the Website for you. Cookies also allow us to count the number of unique and return visitors to our Website.

You can configure your Internet browser to accept or reject certain cookies or inform you when a cookie is saved.

We do not cross the information recorded in the cookies with the personal information collected at the time of your registration on the Website or with your online activity.

We may monitor customer traffic patterns, Website usage and related Website information in order to optimise your use of the Website and we may give aggregated statistics to a reputable third-party, but these statistics will include no information personally identifying you.

We may also use the Information we gather to notify you about important functionality changes and alterations to the Website, or offers of products, services or information that might be of particular interest to you. By submitting your Information and ticking the requisite boxes on any order form or when subscribing to the services available on our Website, you expressly consent to such use and transfer, to the extent permitted by applicable law. If at any time you wish to stop receiving our newsletter or any other information you may have requested from us or any other company, please email or write to Customer Services.

e-rubber.gr takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. Your transaction is secure in that you would pay nothing in the event that an unauthorized charge was made to your credit card after purchasing from e-rubber.gr. However, e-rubber.gr cannot guarantee the security of any information that is disclosed online.

All content included on the website, such as text, graphics, logos, button icons and images is the property of e-rubber.gr, its affiliates or its content suppliers and is protected by Greek and international right laws. The compilation of all content on this website is the exclusive property of e-rubber.gr and is protected by Greek and international copyright and database right laws.

You may not extract and/or re-utilise parts of the contents of the website without e-rubber.gr's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, including but not limited to pictures and text without e-rubber.gr’s express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without e-rubber.gr’s express written consent.

e-rubber.gr, A. & G. PERROS Co. and other marks indicated on our website are trademarks or registered trademarks of e-rubber.gr in the European Union and/or other jurisdictions. e-rubber.gr’s graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of E-rubber.gr. E-rubber.gr 's trademarks and trade dress may not be used in connection with any product or service that is not e-rubber.gr 's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits e-rubber.gr. All other trademarks not owned by e-rubber.gr that appear on the images, descriptions or other parts of this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by e-rubber.gr. Any mentions on products, product names, company names, product specifications, product descriptions, product images and/or other content may be used for identification purposes only and, unless explicitly stated otherwise, the product could be locally manufactured, or imported, with specifications similar, identical, higher, or not, to the original. Such a product may be marked with an "AFM" or "Aftermarket" tag by its name.

When ordering goods from e-rubber.gr for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from e-rubber.gr, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.

All deliveries to EU member states are subject to tax. Entities with a valid VAT number are excempt. Entities without a valid VAT number will be asked to pay the tax after the placement of an order on this Website.

We retain the right to use a courier service other than the one you selected when placing an order with us whenever we deem necessary.

These conditions are governed by and construed in accordance with the Greek and/or European Union laws. You agree, as we do, to submit to the non-exclusive jurisdiction of the courts of Athens, Greece.

Privacy & Data Protection

General

We may revise these Terms from time to time. The changes will not be retroactive, and the most current version of the Terms, which will always be here, will govern our relationship with you. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.

Privacy

We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both. As part of our ongoing commitment to transparency, and in preparation for new data protection laws, we’re updating our Terms of Service and Privacy Policy to empower you to make the best decisions about the information that you share with us.

These updates will take effect on May 25, 2018. By using our website on or after that date, you’ll be agreeing to these revisions. You should read below in full, but the key updates in our Privacy Policy include:

  • More clarity about why we use your personal data. Give you more clear and detailed information about your collective rights and responsibilities with respect to your privacy and personal information.
  • More focus on the controls we offer you over your personal data. Make it easier to control the information you provide us.
  • More detail about the measures we have in place to keep your personal information secure.
  • Actions to prevent harm, comply with law, serve the public interest, and keep e-rubber safe and welcoming for everyone.

 

We’ve also updated our Terms of Service so that we have one set of terms for e-rubber.gr, and to clarify that you must have rights to the content you share on our service.

Data Processing

These Data Processing Terms will only apply to the extent that the Data Protection Legislation applies to the processing of Customer Personal Data, including the processing is in the context of the activities of an establishment of Customer in the EEA; and/or Customer Personal Data is personal data relating to data subjects who are in the EEA and the processing relates to the offering to them of goods or services or the monitoring of their behaviour in the EEA.

Data Protection

Participants have the right to access their stored data, to rectify them if required and to object to the storage of their data for legitimate purposes. We would like to keep your information up-to-date, you may change any of the basic information we keep about you at any time.

We may also use the Information we gather to notify you about important functionality changes and alterations to the Website, or offers of products, services or information that might be of particular interest to you. By submitting your Information and ticking the requisite boxes on any order form or when subscribing to the services available on our Website, you expressly consent to such use and transfer, to the extent permitted by applicable law. If at any time you wish to stop receiving our newsletter or any other information you may have requested from us or any other company, please email or write to Customer Services.

e-rubber.gr takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. Your transaction is secure in that you would pay nothing in the event that an unauthorized charge was made to your credit card after purchasing from e-rubber.gr. However, e-rubber.gr cannot guarantee the security of any information that is disclosed online.

Your Content

The information collected by the aforementioned entities when you register with us at the e-rubber.gr website is generally used to communicate with you and improve our services where possible, and specifically, to process payments or enable third parties to carry out technical or commercial supporting functions.

In addition to personal data such as name, e-mail address, delivery address, billing address, we also analyse data about participants in order to provide a safe shopping environment for all users. Examples of the data we may collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, password, computer and connection information such as browser type and version, your operating system and platform, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, products you viewed or searched for, your purchase history, personal preferences and any phone number recorded or used to call our customer services number. In using the Website you accept that your personal data may be used for such purposes.

We will not sell, distribute or disclose information about you or your personal usage of the Website without your express consent or unless required or permitted to do so by law.

Your Website Account

In order to register an account (“Account“) on this Website, you need to either:

  1. a) provide your name and email address and personal details to become a partner of this Website (“Partner“) to gain access to the private content on this Website you’ve requested access to
  2. b) complete the Registration / Checkout by providing billing and personal details and become a customer of this Website (“Customer“) and access the Services and products you’ve purchased.

You must provide legit, accurate, current and complete information about yourself when completing the forms. If any information provided by you is not legit, accurate, current and complete, the Company has the right to cancel your account and refuse any and all current or future use of this Website.

The Company reserves the right to cancel your Username and Password without notice if the Company becomes aware of any breach of these T&C by you.

You may cancel your Account at any time. Please contact us at info@e-rubber.gr

Cookies & Tracking

In addition to the information which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small text files the Website can use to recognise repeat users and allow us to observe behaviour and compile aggregate data in order to improve the Website for you. Cookies also allow us to count the number of unique and return visitors to our Website.

You can configure your Internet browser to accept or reject certain cookies or inform you when a cookie is saved. No cookie can identify a user for more than twenty-six (26) months

We do not cross the information recorded in the cookies with the personal information collected at the time of your registration on the Website or with your online activity.

We may monitor customer traffic patterns, Website usage and related Website information in order to optimize the use of our Website and we may give aggregated statistics to a reputable third-party for analytic purposes, but these statistics will include no information personally identifying you.

Internal Procedures

We review and revise our policies and procedures we follow to implement them. Access to our internal systems has now only been restricted to only authorized personel who are certified to use. In addition, we have installed 2 Factor Authentication on the applications we use and the Internet usage policy within our network has been upgraded.

At the same time, procedures for vulnerability management, risk management, disaster recovery and business continuity have improved by means of an internal audit.

Technical and Organizational Measures

Appropriate technical and organizational measures have been implemented and substantiated, taking into account, inter alia, the purpose of the processing and the state of the technology used.

Examples of such measures include:

  • Privacy and protection of personal information
  • Guideline for the rights of data subjects
  • Access control
  • Information classification and handling
  • Physical and environmental-related security for end users
  • Data backup
  • Protection against malware
  • Cryptographic and security measures
  • Communication security

Security

Encryption of Data Transmission. The transfer of data between your device / your web browser and our servers is done using Transport Layer Security (TLS) Advanced Enncryption Standard with 256-bit key length. This ensures that sensitive content such as usernames, emails, passwords and uploaded documents cannot by accessed or hijacked during transmission.

Regular Security Updates. The operating system and the software of our servers is regularly updated. This way it is ensured that any safety issues caused by identified vulnerabilities are corrected in a timely manner and cannot endanger the integrity of our servers.

Network Firewall. The network firewall is blocking traffic from suspicious address ranges and ensures that only permitted connections (e.g. encrypted connections to the e-rubber WebServer) are established.

Application Firewall The application firewall automatically monitors and verifies all transferred parameters for validity. This way, all requests leading to web server overloads or malicious activities are tracked and blocked

Physical Access, Hosting and Server Security

e-rubber’s databases and web servers are hosted by Hetzner Online GmbH in Germany. The physical security, network security and system security are ensured by technical and organizational measures in accordance with the current state of technology. These include, for example, the video monitoring of workplace, logging of hardware accesses, redundant connections to the network and centralized backup servers.


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